Privacy policy #

Your privacy is important to Dubee Agency Ltd This Privacy Policy covers what we collect and how we use, store, transfer and protect your information.

What information do we collect about you?

We receive and store any information you knowingly provide to us. For example, through the registration process, through your account settings, when you upload or provide documents to us, use our services, contact customer support, or otherwise communicate with us, we may collect Personal Information such as your name, email address, phone number, postal address, employer’s name, job department title, profile picture, payment method, shipment details, notes, messages, uploaded images and documents, and other information you choose to provide. Certain information may be required to register with us or to take advantage of some of our features.

When you are representing your company, following details will be collected: company name, , EORI number, address, phone number, VAT number, preferred language and currency, any purchase order number, any e-mail address of invoice receivers and masked credit card or bank account details.

How will we use the information about you?

We use your personal information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services.

Dubee Agency Ltd will not sell, exchange, transfer or give your information to any other company.

Retention period

We will store provided information permanently or for legally mandatory period.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at We may charge a small fee for this service.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at

We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove information about you if anything is inaccurate.

You have the right to request for your personal informations to be deleted if the personal informations are no longer necessary in relation to the purposes for which they were collected or otherwise processed if you withdraw your consent on which the processing is based and where there is no other legal ground for the processing.


See Dubee Agency’s Cookie Declaration for information on the cookies we use.

Other websites

We may include or offer third party products or services on our website, such as Google Analytics for tracking visits on our Website and Braintree for payment. These third party sites have separate independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

How do we protect your information

Dubee Agency implements technical, physical and organizational measures to maintain the safety of your personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this website. This Privacy Policy was last updated on 6.09.2021.

How to contact us

If you have any questions regarding our Privacy Policy or information we hold about you, please contact us at
Dubee Agency Ltd
71-75, Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ